A TEENAGE woman with most cancers was left “mortified” after allegedly being thrown out of a disabled bathroom by employees at a buying centre.
Livid mum Rebecca Walker, 43, claims her daughter Sophie, 16, was on the St James Quarter buying centre in Edinburgh on Saturday when the incident occurred.
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It is claimed the teenager was confronted by a member of the cleansing employees who opened the door unexpectedly and requested her to go away the disabled facility.
Sophie has been battling most cancers since she was 10, when docs found she had a Wilms tumour.
Since then she has had 4 relapses with the most cancers spreading to muscle tissue in her again.
Her mum informed the way it’s uncommon for her daughter to go away the home with out her dad and mom due to her well being struggles.
However on Saturday, she went to St James Quarter to rejoice her little brother’s birthday.
The Midlothian teen was carrying a jumper and began to really feel scorching and dizzy, which in accordance with her mum is a facet impact of the chemo she is at the moment being handled with.
Sophie determined to vary right into a t-shirt in one of many disabled bogs together with her twin sister’s assist.
However a minute after they entered the toilet, Rebecca claims a cleaner accused her daughter of mendacity about having most cancers and kicked each ladies out.
Rebecca stated: “[They went to St James for] Daniel’s birthday. Her brother was 14 on Saturday.
“Sophie was simply making an attempt to vary her prime. She was too scorching and she or he will get a bit dizzy. She’s on chemotherapy simply now as effectively and her blood rely is just not nice both so it makes her just a little bit dizzy when her haemoglobin is a bit low.
“We’ve spent a very long time saying you should utilize disabled bogs, it’s acquired seize rails. She gained’t, she’s actually proud.
“However she’d gone in to make use of the disabled toilet which she by no means does, and her sister Megan had gone in together with her, and so they had been nearly to get modified.
“Subsequent factor the door acquired pulled open and a cleaner stated ‘You’re not speculated to be in right here, you’ve acquired to get out proper now.’
“One of many ladies stated Sophie’s acquired most cancers, and she or he stated ‘Don’t want that upon your self. You’re mendacity, you’re simply in right here and also you’re going to make a large number. Now get out.’”
Sophie’s mum was appalled by the cleaner’s alleged remedy of her daughter.
She stated the lady laughed when Megan stated Sophie had most cancers, leaving the women utterly embarrassed.
Rebecca added: “To me you’ll be able to see shes’s acquired a wig on and her eyebrows are beginning to fall out.
“I stated, ‘Why didn’t you present her your central line or take your wig off?’ She stated ‘As a result of mum I used to be completely mortified. Everybody was taking a look at us and staring.’
“She’s simply had main again surgical procedure to take away a tumour on the finish of April. She’s acquired restricted motion in her left arm so she wants that wee bit further room and she or he wants someone to assist her.
“She will be able to’t stand straight, she’s bent over just a little bit and she or he’s in loads of ache with it.
“She’s mainly been informed that with chemo alone she’s acquired two to a few years to reside. So her psychological well being is simply not nice in any respect, we’ve actually struggled to get her out and motivated. One thing like this simply completely units us again.”
Sophie additionally holds a disabled badge for parking with, which the cleaner didn’t ask to see earlier than chucking her out of the toilet.
The buying centre confirmed they’re investigating the alleged incident after the criticism was raised by the household and posts regarding it had been shared on social media.
A spokesperson for St James Quarter stated: “Following an incident on Saturday afternoon, now we have performed a complete investigation together with interviewing related employees members and analysing CCTV footage. As ever, we try to uphold the best requirements of customer support and expertise, and can proceed to work with the Walker household as the method continues.
“We satisfaction ourselves on the extent of services and repair we offer to prospects that require further assist throughout their go to to St James Quarter, and on the coronary heart of that is our dedication to fostering a secure and inclusive setting for everybody.”
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