Electronics Area Service Technician – DC Metro — Penn State Meteorology and Atmospheric Science

Candidates for this place have to be primarily based within the DC Metro space.

Our firm is on a mission to allow a safer and extra affluent world via the usage of our world community of climate sensors. We empower each non-public and public sector clients to automate key security and operational choices through the use of the business’s most subtle, real-time alerting and SaaS-based choice instruments.

We’re searching for a motivated and savvy self-starter to work independently as a Area Service Technician primarily based within the DC Metro area. The best candidate shall be our “boots on the bottom” assist for set up and upkeep of our tools all through the assigned territory. As well as, the technician shall be constructing/strengthening relationships with clients to reinforce firm visibility and encourage dependence on merchandise and knowledge companies.

Obligations:

• Carry out subject work 5 days per week visiting host places to keep up/enhance tools uptime and information high quality. Promptly resolve tools issues for designated websites. Set up numerous items of apparatus, together with however not restricted to: climate monitoring stations, cameras, greenhouse fuel monitoring tools, excessive water detection techniques, and out of doors alerting techniques for patrons. Most places are in city environments, however some may be rural.
• Sometimes work extra time or weekends when required to finish tasks.
• The technician shall be primarily based out of the DC Metro space. With tasks within the rapid area, together with parts of Maryland, DC, West Virginia and Virginia. At occasions, journey outdoors of this area to help with different tasks could also be required. This may be as much as two weeks in some conditions.
• Develop and execute territory service plan in response to strict timelines to make sure optimum community operations 
• Should have the ability to steadiness the calls for of each reactive web site visits and scheduled installations – requires proactive identification of wants and verification of enhancements by way of monitoring of apparatus efficiency metrics 
• Means to coordinate with third celebration distributors (raise tools, electricians, and so on.) when required to finish duties akin to set up or re-siting of apparatus.
• Particular on-site tasks embrace out of doors work akin to climbing ladders and traversing rooftops to put in new tools, substitute defective tools, enhance tools top, improve masts/mounting brackets, set up man wire, restore/substitute cables, putting in conduit in small trenches and relocating tools. 
• On-site indoor work consists of putting in community home equipment that are linked to the web, putting in LCD shows, restarting/troubleshooting community home equipment which have gone offline, and educating our clients on their tools.
• Should possess information of or need to be taught and apply fundamental web communication expertise as a way to troubleshoot issues with tools information switch (test community operations by way of IP configuration, firewalls, and so on.) 
• Requires a “can do” angle and willingness to do “no matter it takes” to get the job completed usually beneath strict deadlines, harsh circumstances, and prolonged journey.

• 2 yr technical diploma or 3+ years’ expertise as an installer of mounting {hardware}, sensors, cables, masts, antennas, satellite tv for pc dishes, community tools, and so on. 
• Some community coaching and/or climate instrumentation expertise is a plus 
• Expertise working open air (or in different bodily demanding job) most well-liked
• Capable of raise 60 kilos and transport a number of toes.
• Wonderful organizational & retention expertise – capable of precisely and concisely report every day and weekly progress to supervisor
• Capable of journey nationally every now and then to enhance workers
• Willingness and talent to journey internationally to put in and/or practice installers 
• Capable of purchase a Degree 2 safety clearance 
• Capable of quickly analyze and troubleshoot points utilizing sound methodologies  
• Should have the ability to handle time effectively to fulfill each shopper and firm wants 
• Adept at translating technical ideas into “customer-friendly” language 
• Wonderful verbal, written, and listening communications expertise 
• Should be taught & stay proficient on all supported merchandise 
• Should have the ability to troubleshoot technical points, together with software program/{hardware} and modem/wi-fi gadgets 
• Proficient in Home windows Working Programs
• Fundamental understanding of firewalls, proxies, and networking

Further Data:

• You have to be eligible to work within the U.S. with out firm sponsorship, now or sooner or later, for employment-based work authorization. F-1 visa holders with Non-obligatory Sensible Coaching (OPT) who would require H-1B standing, TNs, or present H-1B visa holders is not going to be thought of. H1-B and inexperienced card sponsorship is just not out there for this place. 

AEM is an Equal Alternative Employers.