The 1,000-machine milestone stems from a 20-year relationship of open communication and reciprocity to enhance security and environmental requirements for your complete business.
In 2002, Chepstow Plant Worldwide positioned its first package deal order for 10 Volvo A25 articulated haulers. 20 years later, the South Wales-based mineral and aggregates contractor frequently orders greater than 100 Volvo machines a yr from SMT GB and obtained its 1,000th unit to this point – an L220H wheeled loader with Volvo Co-Pilot – on the finish of June 2022.
Earlier than arriving on the Chepstow Plant yard in Caldicot, Monmouthshire, the Volvo L220H took delight of place on the SMT GB stand at Hillhead, that includes a particular livery to have a good time 20 years of partnership between the 2 firms.
John Corcoran, Managing Director of Chepstow Plant Worldwide.
“It’s a proud milestone for myself, the enterprise, and our Chairman, Eddie Hayward, that we are able to set up that accolade as a reminiscence of all these transactions, all these livelihoods we’ve positively affected within the business, and the strategic presence that we’ve developed alongside one of many greatest manufacturing giants on the planet,” stated John Corcoran, Managing Director of Chepstow Plant Worldwide.
Shared ethos and values
What first attracted Chepstow Plant to Volvo was the corporate’s shared ethos and dedication to creating a optimistic impression on the business. The Volvo model values of high quality, security and environmental care chime completely with Chepstow Plant’s mission to offer sustainable and sensible options for useful resource extraction in a zero-risk setting.
“It was that feeling of ‘these folks suppose the identical as us’, which has made it straightforward to work alongside Volvo and SMT GB,” Corcoran stated.
Long term, open communication and shut collaboration have been key to sustaining the connection.
“The communication stream is at all times an open door. Finest observe sharing, supportive behaviour and, as I acquired to know the Volvo enterprise extra, I realised that the easy values of understanding the business and reciprocation of requirements have been the important thing components to a sustainable relationship” he continued.
Reworking hauler security
Particularly, Volvo and Chepstow Plant’s shut collaboration has helped standardise inclinometers on articulated haulers within the UK, remodeling each operator and website security.
“The business, traditionally, was struggling a number of ADT turnovers. Volvo listened to us and our strategic shoppers and didn’t hesitate in investing and bringing that ahead. Now, just about wherever you purchase a truck from within the UK, it’s fitted with an inclinometer,” Corcoran defined.
Past the addition of this product characteristic, Volvo and Chepstow Plant developed coaching programmes collectively to instil protected behavioural observe.
“A characteristic of innovation is just pretty much as good as the tip consumer who places it to work, so we regularly prepare and develop operators to make use of the inclinometer to remain in step with excavation and tip guidelines and ensure ramps and cambers are protected earlier than even going to work. Small options like this will make important progress in behavioural security so long as the businesses utilizing them take full benefit of them,” he stated.
Low emissions and excessive uptime
Volvo and SMT GB are additionally supporting Chepstow Plant’s decarbonisation programme. By the tip of 2022, greater than 90% of the contractor’s fleet might be working with Stage 5 engines, serving to to cut back CO2 emissions. As well as, Chepstow Plant is utilizing Volvo CareTrack telematics knowledge to handle and cut back gasoline consumption from each an environmental and value perspective.
As for uptime, all Volvo machines within the Chepstow Plant fleet are lined by SMT GB’s Buyer Service Agreements, offering peace of thoughts and making certain every unit is able to work when wanted.
“SMT GB delivers a constant and excessive normal of service. They’ll, wherever potential, get a component to us in a single day, however that’s not particular therapy for us. I believe it’s within the mantra of the enterprise for all prospects,” Corcoran stated.
The private contact
In each interplay with Volvo and SMT GB, Chepstow Plant appreciates the non-public contact.
“I’m conversant in everybody at SMT, from SMT Group’s leaders and the UK CEO to the regional group in South Wales. Every of our departments at Chepstow Plant additionally has a stable relationship with the related division at SMT GB – whether or not that’s the upkeep, components or technical and guarantee division. All these folks know one another’s names and talk effectively,” Corcoran stated.
“There are at all times cheaper choices on the market, however the personalised infrastructure help we get from SMT GB and Volvo, together with the chance to be concerned in wise and sensible innovation, provides us sustainable worth towards that day one value evaluation versus effectivity and uptime to me, it’s fairly reasonably priced and with that overarching expertise has considerably contributed to get us to the accolade of 1,000 machines bought,” he added.
Concluding, Nick Allen, CEO of SMT GB, said:
“1,000 machines is an unbelievable milestone, and we’re so grateful for Chepstow Plant’s help through the years. Their trustworthy suggestions and willingness to collaborate have challenged us to constantly enhance and develop options which have a genuinely optimistic impression on the business. We look ahead to persevering with our partnership and discovering extra methods to innovate collectively for better security and sustainability within the years to return.”
